Returns & Exchanges

We want every Eustress drop to feel worth it. If something's off, we'll make it right

Can I return or exchange my order?

Yes. You have 7 days from the date of delivery to raise a return or exchange request via our Website or WhatsApp, and we'll take it from there

What condition does the item need to be in?

Unworn, unwashed and unaltered
All original tags attached and packaging intact
No perfume, deodorant or visible signs of use

If the item doesn't meet these conditions, we won't be able to process the request.

Can I exchange for a different size?

Yes and size exchanges are free. If your size isn't available, we'll process a full refund instead.
Want a different style? We'll treat it as a return and you can place a fresh order.

How will I get my refund?

All refunds go back to your original payment method - UPI, card, net banking, whatever you paid with.

Prepaid orders: 7-10 business days after we receive and inspect the item
COD orders: Refunded to your bank account - we'll collect your details when processing

When will my refund be processed?

Here's the full timeline:

Step	Timeframe
Raise request	Within 7 days of delivery
Reverse pickup arranged	Next day after approval
Item inspected by us	2-3 business days after receipt
Refund to your account	5-7 business days after inspection

What if I received a damaged or wrong item?

That's on us, and we'll fix it fast. Contact us within 7 days and we'll either send a replacement or issue a full refund, whichever you prefer. No reverse shipping charges. No back and forth.